Autel Support Communities
Autel Support Communities
Welcome, Guest     Sign in
Communities > Diagnostic & Analysis System > MaxiSys > Trying to log into Autel account and get...
Trying to log into Autel account and get "Account does not match" error.

807 Views 0 Replies Create Time: 2022-01-17 15:13:54


  •   Level 1   
    (5) points

    2022-01-17 15:13:54
    Hey everyone, 

    I recently bought a BT506 battery tester to compliment my AP200 scanner for work.

    I have an Autel account for the scanner, and that works fine when logging into the app and using the scanner.

    However, when I try and log into the Battery Test app to use the BT506, I get an error saying "Account does not match".

    Am I not supposed to use the same Autel account for both devices? Is there a work around?

    Not a good first impression for this tool.

    Thanks

    -Aaron
1
  Total1 Pages